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This website is owned and operated by Golden Label Asmita. Throughout this Privacy Policy, the terms “we,” “us,” and “our” refer to Golden Label Asmita, while “you,” “your,” and “user” refer to any individual accessing or using this website.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of the website.
Golden Label Asmita respects your privacy and is committed to protecting your personal information in accordance with applicable laws and regulations of Nepal.
For the purpose of this Privacy Policy, personal information means any information that identifies or can reasonably be associated with an individual.
This may include information voluntarily provided by you or information collected when you access or use our website and services.
We may collect personal information when you:
Visit or browse our website.
Create an account or provide information through our website.
Place an order or purchase our products.
Submit an inquiry, complaint, return, refund, or warranty request.
Contact us by phone, email, social media, or other communication channels.
Provide information for delivery or customer support.
Participate in promotions, offers, surveys, or other activities conducted by us.
The information collected may include, but is not limited to:
Full name
Phone number
Email address
Billing and delivery address
Order and transaction information
Product preferences and order history
Location information necessary for delivery
Photographs or videos voluntarily submitted for customer support, return, refund, or warranty purposes
Any other information voluntarily provided by you
Certain information may be necessary to process orders, arrange delivery, provide customer support, or fulfill legal and regulatory requirements. Failure to provide required information may affect our ability to provide certain services.
Golden Label Asmita may use personal information for lawful and legitimate business purposes, including:
Processing and fulfilling orders
Arranging product delivery
Processing payments and transactions
Providing customer support
Handling returns, exchanges, refunds, and warranty claims
Communicating order confirmations and delivery updates
Responding to inquiries, complaints, and service requests
Improving our website, products, services, and customer experience
Maintaining business and transaction records
Preventing fraud, misuse, unauthorized transactions, or other unlawful activities
Complying with applicable legal and regulatory requirements
Sending promotional or marketing communications where permitted and applicable
We aim to collect and use only information that is reasonably necessary for these purposes.
Golden Label Asmita does not sell, rent, or trade your personal information to third parties.
Your personal information may be shared where reasonably necessary with:
Delivery and logistics partners for order fulfillment
Payment service providers for processing transactions
Technology or service providers supporting our website and business operations
Government authorities, courts, regulators, or law enforcement agencies where required by applicable law
Professional advisers or service providers where necessary to protect our legal rights or business interests
Relevant parties in connection with a merger, restructuring, sale, or transfer of business, subject to applicable privacy obligations
We will seek to limit shared information to what is reasonably necessary for the relevant purpose.
Our website may use cookies and similar technologies to improve website functionality, performance, and user experience.
Cookies may help us:
Remember user preferences
Understand website traffic and usage patterns
Improve website performance
Analyze customer interactions
Provide a smoother shopping experience
Users may manage or disable cookies through their browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
Golden Label Asmita takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, electronic transmission, or online storage system can guarantee absolute security. Customers are therefore encouraged to use appropriate caution when sharing personal information online.
Subject to applicable laws of Nepal, users may have the right to:
Request access to personal information held by us
Request correction of inaccurate or outdated information
Request deletion of personal information where legally permissible
Ask about how their personal information is being used
Withdraw consent for promotional or marketing communications
Raise concerns or complaints regarding the handling of their personal information
Requests may be submitted using the contact information provided in this Privacy Policy.
Certain information may need to be retained where required by law, for legitimate business purposes, or to resolve disputes and enforce our agreements.
Golden Label Asmita may contact customers through phone, email, SMS, messaging applications, or other communication channels for purposes including:
Order confirmations
Delivery updates
Payment or transaction-related communications
Responses to customer inquiries
Return, exchange, refund, or warranty communications
Important service announcements
Policy updates or legally required notices
Where applicable, customers may opt out of promotional or marketing communications. Opting out of promotional communications will not prevent us from sending essential transactional or service-related messages.
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Golden Label Asmita does not control the privacy practices, security, or content of third-party websites and services. We are not responsible for their privacy policies or practices.
Customers are encouraged to review the applicable privacy policies and terms of third-party websites before providing personal information.
Our website and services are intended for general consumers and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
Golden Label Asmita may retain personal information for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Complete transactions and provide customer services
Maintain business and accounting records
Handle returns, refunds, warranties, complaints, or disputes
Comply with legal, regulatory, tax, or accounting obligations
Prevent fraud or misuse
Protect our legal rights and enforce agreements
When personal information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.
Golden Label Asmita may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.
Any revised policy will be published on this website with the updated “Last Updated” date.
Customers are encouraged to review this policy periodically. Continued use of the website after an updated policy is published may constitute acceptance of the revised policy to the extent permitted by applicable law.
For questions, complaints, requests, or concerns relating to this Privacy Policy or the handling of personal information, customers may contact:
Golden Label Asmita
Phone: +977-9813154386
Email: asmita1shrestha@gmail.,com
Address: Baithak Tole, Balambu, Chandragiri-12, Kathmandu, Nepal
Privacy and Customer Complaint Contact
Contact Person: Asmita Shrestha
Phone: +977-981314386
Email: [email protected]
Last Updated: August 12, 2026
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